Cancellation Policy

LightTouch Med Spa are by appointment only. Your appointment is time reserved exclusively for you and we request that you please review our cancellation/attendance policy.

If you need to reschedule or cancel an appointment, we require a minimum of 48 hours notice, or forfeiting of one treatment may result. Late appointment arrivals of ten minutes or more, may also result in the forfeiting of your treatment. If you must cancel your appointment we require you to call the office at: 407-440-2025. If we don’t answer please leave your information on our answering service or send us an email to

Please keep in mind that “No-shows” or last minute cancellations leave our technicians with empty appointment times that could have been filled with attending clients.

Because of this, clients that do not honor their appointments or arrive 10 or 10+ minutes late may incur a loss of treatment or can pay a cancellation fee of $50.00.